FREQUENTLY ASKED QUESTIONS

Your Questions Answered

WHAT’S THE BEST WAY TO TAKE CARE OF MY JEWELRY?

A great way to take care of your jewelry is to not leave it outside in extreme temperatures such as snow, extreme heat, rainstorms, etc. Also, try to not submerge in water and take it off during showers. Otherwise, enjoy your jewelry!

CAN I CUSTOMIZE MY JEWELRY AND HOW?

Definitely! We want to make each piece unique to its owner; if you want to change certain colors, dividers, etc. or want to add a certain element make sure to shoot us an email @jadejewelco@gmail.com and we'll get back to you!

WHAT PAYMENT METHODS DO YOU ACCEPT?

Currently, we accept cash in person and Venmo with shipping. Email us with any payment problems or concerns!